IT Support Services
IT Support is critical for success in business.. Without reliable IT support, businesses are at the mercy of the options of losing wifi connection, internet connection, or even worse, data. Yes, it could sound just a little extreme, but many of these scenarios aren’t as uncommon as people might think.
We understand what our customers need and we ensure that they’re supplied with the most dependable and best IT Support in today’s market. We make use of the best remote support technology to be able to ensure a quick resolution.
24X7 IT Support Help Desk
- Dedicated 1-800 Live Point of Contact for 24×7 Support
- Skilled Level I & Level II Technical Support
- Resolve Basic “How To” Questions
- Workstation Troubleshooting and Triage
- Support for Windows-Based Desktops and Supported Applications
- Network/Internet Connectivity Issues
- Desktop Peripheral Hardware (Non-Hardware Issues)
- Use of Remote Services/Control to Resolve Issues
- Internet Access / Vendor Management - Tired of dealing with ATT or Comcast? Let our professional staff handle ALL your vendor relations!
- Secure Networks – do visitors often need to use your Wi-Fi? We can setup secure a guest Wi-Fi on your Local network.
- Antivirus Software – All workstations will have anti-virus installed as well as automatically updated, and monitored!
- Firewall / Network Security – Tired of your employees surfing Twitter, or worse, watching Netflix? We can give you total control over your network.
- Microsoft Office 365 / Google Apps / Cloud Desktop – Always on the go? Need access to your documents, spreadsheets, data – everything digital? Let us setup you up on Microsoft Office 365 or Google Apps or a Virtual Desktop Solution.
Looking for IT Services Miami?
We provide Managed IT services – a Complete Business Solution. Our Standard Service plan offers unlimited Tech Support( 24/7!) for one low monthly fee. We monitor server and workstation status, network traffic, bandwidth usage, security, backups, printers, licensing and more.